MailmanDave
17 Years Experience
Long Island, NY
Male, 43
I am a City Letter Carrier for the US Postal Service in NY. I've been a city letter carrier for over 17 years and it is the best job I've ever had. I mostly work 5 days per week (sometimes includes a Saturday) and often have the opportunity for overtime, which is usually voluntary. The route I deliver has about 350 homes and I walk to each of their doors to deliver the mail. Please keep in mind that I don't have authority to speak for the USPS, so all opinions are solely mine, not my employer.
I think many letter carriers would just leave it because they may notice right away that there is no address on it or stamp. I can't speak for all letter carriers because there are many of us who don't pay attention and just take what's in the mailbox as outgoing mail. I don't think this good for them to do but some of my co-workers are clueless or are possibly paying attention to their smart phone vs. paying attention to the task at hand. To be honest, the mailbox should only be used for US Mail. My advice would be to not leave this letter in someone's mailbox to guard against the above scenario happening. To sum up my answer in one word: maybe.
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I don't know officially how long you have to learn a new route before you're expected to be efficient. I would estimate up to about 3 weeks before you get to know it real well. Some people excel and catch on at a quicker pace then others. As far as I know there is no official amount of time before you are expected to learn a route. On the route I currently deliver I was the floater for that route before I got to do it full-time. What that means is that I filled in for the regular carrier on their day off or when they were on vacation or sick. In my case I knew the route quite well when I was awarded it full time upon the retirement of the previous letter carrier on that assignment.
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Pattie, I don't know what to tell you to do. If your mail is being forwarded from your physical address to the PO Box, you usually can't "catch any mail in between" before its forwarded. I'm not sure why any mail wouldn't be forwarded and why it was returned stating you don't live there anymore. You can call your credit card company and ask them to send a replacement card though they could be leary about sending credit cards to a PO Box address. Mail is usually forwarded to your new address for 1 year. I'm not sure how long ago you submitted the address change.
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I'd say that it is untrue that it's a law that one must pick up their mail daily. If it is a law I've never heard of it and it wouldn't make any sense to me. I believe the carrier is just being not nice and telling you an untruth. The issue a letter carrier may have if someone doesn't pick up their mail daily is that depending on the size of the mailbox it may get too difficult to fit in subsequent mail deliveries. If this were the case it's possible that mail could be returned to the sender. Most mailboxes that I see can handle quite a few days worth of mail and it is common for people to not pick up their mail daily. If you are concerned about your mail being returned, please contact a delivery supervisor or postmaster to get clarification on the matter. Again, I don't see any issue or problem with mail not being collected daily by the recipient unless the mailbox capacity is pretty small.
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I probably won't be able to assist you with your specific situation but can't give my opinion. I personally think it's not true and the letter carrier is being a bit difficult. It can be annoying to a letter carrier to be interrupted when distributing mail to the cluster boxes but I suppose there are worse things to worry about. I only deliver mail to a cluster box community on occasion and if someone came up to me I'd use my judgment and likely give them their mail. It's a gated community and know of no mail theft issues whatsoever. In your case you even come with a key so it's clear that you are the resident for a particular mailbox and he shouldn't worrry about you taking from another mailbox. Please keep in mind that this is only opinion and it's not something I go through on a daily basis. In the office where I work, we have received no instructions that I can recall about allowing customers to retrieve mail from their cluster box while the letter carrier is servicing them. Letter carriers are tasked with keeping the mail secure but I think with any level of reasonableness they can do that especially with peole they may know personally. Thanks for your question though I don't know if you'll make any headway with your particular new letter carrier.
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I don't know how long you get to deliver a certified letter, but 3 minutes sounds reasonable to me per address. If the recipient is not home, it does take time to fill out a PS Form 3849 properly to leave in their mailbox. If the recipient is home, they need to sign the MDD and possibly a return receipt which also takes a bit of time. It also takes time to wait at a customer's door once you ring a door bell or knock. My general answer is however long it takes you to properly attempt/deliver a certified letter is what it takes. I don't know of any official time variances. I don't fill out PS Form 3849 in the office because there is a chance you won't need to leave a notice so it's wasting time to prepare them in the office before attempting delivery.
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Generally, if we had a postal route where we drive a USPS vehicle (as opposed to urban routes where carriers may just walk out from the local post office and pick up mail from relay boxes along the way), we should have no problem handling multiple packages in one day even if they are different sizes. It's common for a recipient to get large and small items in the same day. I generally put them all together and leave them on the ground near the front door or mailbox. I would treat this situation just like I would getting lots of packages domestically. The items may have a tracking bar code that I'd scan as delivered once I delivered the items. I hope your experience is just as I've described.
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